Transparent Student Fee Protection

Refund & Cancellation Policy

Last Updated: January 1, 2026 | Effective Date: January 1, 2026

1. Commitment to Student Satisfaction

Thread Security Education is dedicated to providing world-class training in Cybersecurity, Ethical Hacking, Cloud DevSecOps, and AI Security. To ensure complete confidence, we offer free interactive demo classes and structured orientation sessions before students make financial commitments.

2. Free Demo Class & Evaluation Period

Zero-Risk Demo Experience

Prospective students can attend free demo masterclasses and inspect our sandboxed lab platform without any obligation. We encourage all learners to experience our teaching methodology before formal registration.

3. Refund Eligibility Windows

For standard diploma, certificate, and industrial training cohorts:

Prior to Batch Commencement:

If a refund request is received in writing at least 48 hours prior to the announced batch start date, a 100% refund of tuition fees paid will be processed (less nominal gateway processing charges).

Within First 3 Days of Batch Start:

If an enrolled student is dissatisfied after attending the first 2 sessions, they may request a refund within 3 calendar days of the batch start date. The fee paid will be refunded after deducting a pro-rated lab provisioning and admission administrative fee (maximum 15%).

After 3 Days of Batch Start:

Due to the fixed provisioning of dedicated cloud VM instances, instructor allocations, and limited cohort seat sizes, no monetary refunds are issued after the 3rd calendar day of cohort commencement.

4. Flexible Batch Transfer Option

If unforeseen personal, health, or college examination schedules prevent a student from continuing their current batch, TSE offers a free one-time transfer to an upcoming cohort within 6 months of original enrollment.

5. Refund Processing Timeline

Approved refunds are credited back to the original source payment method (bank account, UPI, or debit/credit card) within 5 to 7 business days from formal verification.

6. How to Submit a Refund Request

To initiate an official refund or batch deferral request, email your admission details, student ID, and fee payment receipt to:

admissions@threadsecurity.in / accounts@threadsecurity.in